Privacy Policy

This Privacy Policy describes how Khushbu Gift Gallery collects, uses, shares, and protects your personal information in accordance with applicable laws and regulations. This policy applies to all personal information processed by us, whether collected through physical or digital means.

By visiting or using our website or application (together referred to as the “Platform”) and providing your personal details, you agree to the terms outlined in this Privacy Policy and consent to the laws of India, particularly those relating to data protection and privacy. If you do not agree with this policy, we advise you not to use our Platform.

Definitions

Terms such as ‘Personal Information,’ ‘Data Subject,’ ‘Controller,’ ‘Processor,’ and ‘Processing’ shall carry the meanings defined under relevant data protection laws.

About Us

Khushbu Gift Gallery is a proprietorship business engaged in the sale and distribution of gifts, toys, and home décor items through our online platform. We are committed to offering a seamless shopping experience to our customers across India.

Our Role

• Data Controller: When we directly collect and process your personal information.
• Data Processor: When we handle personal information on behalf of another entity acting as a Data Controller.

Our Commitment to Privacy

We are dedicated to safeguarding your personal data and regularly reviewing our privacy practices to remain compliant with applicable laws.

Information We Collect

We collect information to provide you with better services, process orders, and improve your overall experience on our Platform.

Information You Provide

When you engage with Khushbu Gift Gallery, we may collect:

• Name, email address, contact number, shipping address, city, and country.
• Payment-related information such as transaction amounts, bank or card details.

Information Collected Automatically

We may automatically gather the following data:

• Cookies & Trackers: Used to enhance website performance and user experience.
• Technical Information: Includes your device type, browser, IP address, and location.
• Usage Information: Pages visited, time spent on the site, actions taken, etc.

Information from Third Parties

Occasionally, we may receive updated information about you from third-party sources like courier partners to ensure timely delivery of your orders.

Consent

By using our Platform and sharing your personal information, you grant consent for us to collect, store, use, transfer, and share your information with trusted partners and service providers as per the terms of this Privacy Policy.

How We Use Your Information

We may use your data for the following purposes:

1. Order Fulfillment: To process your purchases, ensure delivery, handle payments, and keep you informed.
2. Platform Enhancement: To monitor performance, fix issues, and upgrade user experience.
3. Personalized Experience: To recommend products and services tailored to your preferences.
4. Customer Communication: To reach out to you via call, SMS, email, or app notifications.
5. Marketing & Advertising: To show you relevant promotions and offers based on your interests.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Ensure smooth functioning of the website.
• Improve your browsing experience.
• Analyze how users interact with the Platform.

You can control the use of cookies through your browser settings. Learn more at www.allaboutcookies.org.

Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We recommend reviewing this page regularly to stay informed.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to reach out to us at orders@onlinegiftshop.in